In May 2019, I embarked on a freelance project to create a chatbot for websites using Tidio, based in Italy. Over the course of 17 hours spread across 2 days, I delved deep into the world of chatbot development to offer a unique and engaging service to my clients.
The key features of the chatbot service I provide are designed to automate lead generation and convert visitors into buyers seamlessly. By implementing a chatbot on your website, you can establish direct communication with your audience, building trust and increasing the likelihood of repeat visits and purchases.
One of the main benefits of using a chatbot is the time-saving aspect. Instead of manually answering repetitive questions, the bot can handle inquiries based on visitors’ responses, allowing you to focus on other aspects of your business. Additionally, the bot can lead conversations, capture leads, and even upsell products or services to potential customers.
With the Premium Package, clients also receive a full analysis of their website to tailor the chatbot to their specific needs, ensuring optimal performance and customer engagement.
The Tidio set-up includes a range of features such as live chat, real-time notifications, custom target messages, analytics, and a Tidio app for easy access on smartphones and PCs. The chatbot itself offers various functionalities, including an automatic reply system, AI bots, sales advisor bot, multilingual chatbot, premade questions and answers (FAQ), and more.
By utilizing the chatbot, clients can gather valuable information about their visitors, such as contact details, location, and other tags based on their activity. This data can be used to further personalize the user experience and drive conversions.
Overall, my chatbot development service aims to enhance the online presence of businesses, streamline customer interactions, and ultimately boost sales through innovative and efficient technology.
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